When you enable the Advanced Options to include arguments in the TCP dump task, you must always specify an interface. If you do not save the TCP dump results to a PCAP file, the results of the TCP dump task are cleared when you run a new diagnostic task. The PCAP file captures the results of the most recent TCP dump task that you run so you can review the protocols found in the task results outside of the Diagnostics page. The IP address for the host name you specified appears in the Results list.įrom the Diagnostics page, you can download a packet capture (PCAP) file to help you diagnose problems with the traffic on your network. In the Address text box, type the host name.From the Task drop-down list, select DNS Lookup.To see the available arguments for a command, leave the Arguments text box empty.įrom your Firebox, you can use the DNS Lookup task to find which IP address a host name resolves to. In the Arguments text box, type the command arguments.The Arguments text box is enabled and the Address or Interface text box is disabled. To stop the diagnostic task, click Stop Task.The output of the command appears in the Results window and the Stop Task button appears. If you select TCP Dump, from the Interface drop-down list, select an interface. If you select Ping, traceroute, or DNS Lookup, in the Address text box, type an IP address or host name.If you select TCP Dump, the Interface text box appears. If you select Ping, traceroute, or DNS Lookup, the Address text box appears. From the Task drop-down list, select a command:.Run a diagnostic task, as described in the next sections.The Diagnostics page appears with the Diagnostics File tab selected. To run diagnostic tasks for your Firebox: You can also include arguments in your task details to narrow the results. IP address, look up DNS information for an IP address, or see information about the packets transmitted across your network (TCP dump). You can ping the source or destination IP address, trace the route to the source or destination You can use the Fireware Web UI Diagnostics tool to find diagnostic information for your Firebox, to learn more about a log message, or to review information in your Firebox log messages to help you debug problems on your network.
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